In a model of teaching and learning called information engineering it is necessary to have a clear view of what information actually is.
It is an odd fact that although Shannon’s mathematical theory of information describes how to calculate how much information is contained in a message it doesn’t actually define what information is.
There are various views on the nature of information, which can be summarised under the headings of information-as-process, information-as-knowledge and information-as-thing [1].
Each of these classes contain definitions of information that are useful in different contexts.
Information-as-process
With information-as-process, information is identified with the process of becoming informed. This sounds very much like the learning process. In this case how do we regard the information as it is created by a teacher before it gets anywhere near a student (or vice versa). This information will indeed in the future become part of the the learning process, but this doesn’t happen until the learning process begins. This would naturally be taken as the point at which the information is presented to the learner.
In the information era there is a lot that can be done to information as it passes back and forth between teachers and learners and it would seem prudent to give information some independent existence outside of the physical learning act. And so, information-as-process does not seem to be fit well with human teaching and learning.
Information-as-knowledge
With information-as-knowledge, information is regarded as equivalent to the knowledge to which it corresponds. In computing science this can be a useful view since there is normally an unambiguous relationship between information exchanged between agents and the way it is stored and processed given identical software and operating systems on the different agents.
However, in the context of human education, this is not such a useful formulation of the concept because we know that presenting the same information to different humans will often, perhaps always, result in differences in the resulting knowledge. Otherwise, teaching would be a lot easier than it is.
And so information-as-knowledge does not seem suitable as a basis for information engineering.
Information-as-thing
This leaves information-as-thing, independent of process, knowledge and mind.
In other words, information becomes a commodity in the world just like others such as coal, oil, sapphires and rubies.
Information-as-thing fits very well with the first premise of information engineering:
In electronic form, information can be produced, consumed, moved, copied, searched, tagged, classified, pushed, pulled, re-routed, mashed, broadcast, networked, syndicated, federated, mediated, transformed, destroyed, studied, ignored...
Whilst information-as-thing can provoke hostile reaction in many, it has its place in the literature of logic and philosophy [2].
Buckland provides some examples of the hostility. Take a quote by Machlup,
The noun ‘information’ has essentially two traditional meanings... Any meanings other than (1) the telling of something or (2) that which is being told are either analogies and metaphors or concoctions resulting from the condoned appropriation of a word that had not been meant by earlier users.
So there.
From Fairthorne,
...information is an attribute of the receiver’s knowledge and interpretation of the signal, not the sender’s, nor some omniscient observer’s, nor of the signal itself.
For the purposes of information engineering it is worth putting up with the scorn because of the usefulness the concept provides. If, in doing so, there is some adjustment of meaning, so be it. Apart from the usefulness, it is also clear what the adjustment of meaning is, and it is hard to imagine circumstances in teaching and learning where this use of the term will result in any horrible difficulties of a logical kind.
In his article, Buckland also discusses the idea of information as evidence.
It can also be useful to look on information as an agent for learning. Information induces knowledge in the mind of the engaged learner.
It can also be useful to look on information as an agent for learning. Information induces knowledge in the mind of the engaged learner.
Using this terminology we can posit that the same information can induce different end results in different people, a situation of which teachers are well-aware.
The word induce in this context fits well with the idea of implicit knowledge, which is a concept useful for discussing the design of teaching materials. Implicit knowledge will be considered in a future post.
1. Buckland (1991), Information as Thing, Journal of the American Society for Information Science,360.
2. Dretske, F. (1999), Logic and the Flow of Information, CSLI Publications.